All offices: Mon-Sat 8 AM - 8 PM, Sun 12 PM - 6 PM (local time)+1 907 349 4456   freightfrontier60@gmail.com

Terms of Service

The rules for using the Frontier Freight website and tracking service.

Last updated: October 2026

Using this website

By using this website you agree to these terms. If you do not agree, please do not use it. You agree not to misuse the site, try to reach staff areas without permission, or interfere with how it works.

Tracking information

Tracking information is provided for convenience. Status updates are entered by our staff and may not always show the exact current position of your shipment. For urgent questions, please call the office.

Shipping with us

Shipments are accepted at our offices. The terms of each shipment, including the price, service, delivery estimate and any limits on liability, are set out in the paperwork you receive at the office. Please read it before you ship, and ask us if you need a copy or have questions.

What you can ship

Some items are restricted or prohibited by law or by transport carriers, and the rules differ by country. These can include dangerous goods, weapons, certain batteries and liquids, and perishable items. You are responsible for describing your shipment accurately and for giving correct customs information. Ask us before you ship if you are unsure.

Payments

Payments are made in person at our offices. We do not take payments on this website, and we will never ask you to pay through a link, email, text message or messaging app.

Quotes

A quote is an estimate based on the information you give us. It may change if the shipment details, route or customs requirements change.

Our content

The text, design and logo on this website belong to Frontier Freight or are used with permission. Please do not copy them without our permission.

Limits

We work to keep this website accurate and available, but we provide it "as is", without a promise that it will always be error-free or uninterrupted. Nothing in these terms limits any rights you have under the law that cannot be limited.

Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last changed.

Contact

Frontier Freight, 400 W 70th Ave #3, Anchorage, AK 99518, United States
freightfrontier60@gmail.com · +1 907 349 4456

Pay at office

Anchorage (HQ): 400 W 70th Ave #3, Anchorage, AK 99518, USA. Cash, card, bank transfer. Mon-Sat 8:00 AM - 8:00 PM, Sun 12:00 PM - 6:00 PM.

UK: F7FW+33, Grays, UK. +44 1375 665000. Mon-Sat 8:00 AM - 8:00 PM, Sun 12:00 PM - 6:00 PM (local time).

Germany: Tassilostraße 6, 85467 Neuching. +49 40 37084155. Same hours (local time).

Please call the UK and Germany offices to confirm accepted payment methods. Bring your tracking number.