How it works
Five simple steps from your door to its destination.
- Visit one of our officesBring your package to our Anchorage, UK or Germany office. We weigh it, check the contents and record the shipment details. All our offices are open Monday to Saturday 8 AM - 8 PM and Sunday 12 PM - 6 PM, local time.
- Choose your serviceGround, air, ocean or express. We help you pick the right one for your budget and deadline.
- Pay at the deskPay in person. Anchorage accepts cash, card and bank transfer; please confirm methods with our UK and Germany offices. We do not take payments online.
- Receive your tracking numberYou get a number that starts with FF-. Keep it safe.
- Track it onlineEnter your number on our Track page to follow your shipment until it is delivered.

Shipping internationally?
Customs rules differ by country. Tell us what you are sending so we can advise on the paperwork, such as a commercial invoice, and on items that are restricted or prohibited at the destination. Delivery times depend on the service, route and customs clearance.
Ask about your shipment